Shipping & Processing Policy

Shipping & Processing Policy

Thank you for shopping with us! Because every item in our store is custom-made to order, our fulfillment process differs slightly from traditional retail stores. Please review our shipping and processing timelines below.

📦 Order Processing (The Making of Your Item)

  • Processing Time: All orders require 2 to 4 business days of processing time before they are printed and shipped.
  • Custom Production: As soon as your payment is processed, our production partners carefully print, quality-check, and package your custom items.
  • Order Changes: Because production begins quickly after processing, we can only accommodate cancellations or order changes within 6 hours of placement.

🚚 Shipping Timelines

Once your order has been printed and packed, it will be handed off to our shipping carriers. Estimated delivery times depend on your location:

  • United States: 3 to 7 business days
  • Canada & International: 10 to 20 business days

Please note: Total time from order placement to delivery at your door is typically 5 to 11 business days for domestic orders.

📍 Tracking Your Order

  • As soon as your order ships, you will receive an automated email containing your tracking number and a link to follow its journey.
  • It can take up to 24–48 hours for the tracking link to update once the carrier scans the package.

🛡️ Lost, Damaged, or Incorrect Items

Because our items are custom-printed, we cannot accept standard returns or exchanges for sizing errors. However, your satisfaction is our priority. If your order arrives damaged, defective, or contains the wrong item, please email our support team within 14 days of delivery with photos of the issue. We will happily arrange a free replacement for you right away.